Bleau Consulting worked with Edison Energy on a mission to expand their Customer Self-Service Power Apps Portal and business applications. As a growing energy enterprise, Edison Energy had the vision of managing RFPs, bids, and contracts seamlessly, especially when venturing into European markets.
Our collaboration with Edison Energy was initiated when they identified the need to upscale their portal capabilities. Recognizing our expertise in Microsoft services and digital implementation, they approached us to assist in the seamless integration of Power BI with Dataverse. This synergy would provide enhanced analytics to authorized portal users, ensuring data-driven decision-making and a richer user experience.
Over time, our relationship with Edison Energy transcended from being mere technical consultants to trusted partners. We not only offered our technical expertise but also shared insights into best practices, ensuring the solutions implemented were robust and future-proof.
The primary challenge was to ensure that the portal was adaptable to European market standards and regulatory requirements. We had to ensure that the analytics provided through Power BI were relevant, precise, and in alignment with theEuropean energy sector's demands.
Our team meticulously worked on integrating visuals and analytics, making sure that the data was securely exposed only to authorized users. Beyond the technicalities, we understood the significance of user experience. Thus, we ensured the portal was intuitive, user-friendly, and responsive.
After rigorous testing phases and incorporating feedback, we successfully rolled out the enhanced portal, which was well-received by Edison Energy and its European clientele.
The results were commendable. With the revamped portal, Edison Energy witnessed enhanced customer self-service capabilities, leading to higher customer satisfaction levels. The integrated analytics facilitated better decision-making, providing valuable insights into RFPs, bids, and contracts. The most significant achievement was the successful entry into European markets, marking a pivotal milestone for Edison Energy.
Our collaboration with Edison Energy underscores the importance of understanding client needs, offering tailored solutions, and building lasting partnerships. We are proud to have played a pivotal role in Edison Energy's European market expansion, and we look forward to forging more such successful partnerships.
For those looking to leverage the capabilities of Microsoft Power Platform and embark on a digital transformation journey, our team at Bleau Consulting is ready to assist. Connect with our experts today!
